The Situation

A national furniture dealer was coordinating a high-value installation for a corporate client: dozens of truckloads of modular furniture, workstations, seating, and accessories—destined for multiple floors across a new commercial space. The stakes were high. The project involved hundreds of components and a compressed delivery schedule. Everything had to be received, stored, and delivered in phases—without delays or loss.

The Problem

The dealer originally partnered with a large, well-known competitor who agreed to handle receiving and short-term storage. Shipments arrived from multiple manufacturers over several weeks. The provider signed for them… but never verified what was actually delivered.

When install day came, several high-cost items were nowhere to be found.

No one could confirm if they’d ever arrived. There was no photographic proof. No documented counts. No alerts sent.

The result? The dealer was held accountable for nearly $2 million in missing product. The client delayed the install. The dealer had to reorder. The provider denied responsibility.

Why Premier Was Called

Premier was brought in to recover the rollout, starting with what was still salvageable. The dealer needed a local partner who could:

• Receive and verify every shipment upon arrival
• Track inventory with photographic records and signed intake forms
• Offer short-term, flexible storage—without locking into long-term leases
• Handle final-mile delivery and staged installation in sync with construction timelines

Premier quickly stepped in with a plan and a system already in place.

What Premier Did Differently

From the moment the first new shipments began arriving, Premier:

• Photographed incoming inventory
• Matched it to delivery manifests
• Tagged and organized items by install phase
• Uploaded confirmations and photos into a shared portal
• Flagged damaged or missing items within 24 hours
• Communicated with both the dealer and the on-site team proactively

When items were needed, they were pulled, delivered, and installed without issue.

The Takeaway

Storage isn’t just space—it’s risk management.

When you work with Premier Office Movers, you get:

• Local, monitored warehouse space in Columbus
• Month-to-month terms, no long-term commitments
• Real-time visibility into what we’ve received, stored, or staged
• A partner that acts like a true extension of your logistics team

“Whether it’s one box or ten truckloads, if it comes to us—you can trust we have it, we’ve logged it, and we’ll deliver it on time.” — Jonathan Intrater, Senior Project Consultant

Thinking About Storage?

Don’t gamble with your inventory. Call (614) 771-9600 or Request a Quote today.